Everything you need to know about The Magic Twist. Can’t find what you’re looking for? Get in touch and we’ll be happy to help.

Does The Magic Twist really transform like the videos?

Yes. You’ll receive the same Magic Twist model demonstrated across our livestreams and social videos, with the same transforming movement and the colour you selected.

Is it actually difficult to master?

Not really. The movement can take a few attempts to feel natural, but once it clicks, opening and closing your Magic Twist becomes quick and seriously satisfying.

Does it need batteries or charging?

No. The Magic Twist is completely hands-on — no batteries, charging, apps or electronics required.

Which Magic Twist should I choose?

That part is up to you. Choose your favourite, mix a few together, or collect the full set of five.

Do you ship worldwide?

Yes. We ship The Magic Twist worldwide. Available shipping options and your estimated delivery timeframe will be shown during checkout.

How can I track my order?

Once tracking becomes available for your order, you’ll receive the tracking details by email so you can follow its journey.

What if my Magic Twist arrives damaged or incorrect?

Contact us with your order number and a photo of the issue. We’ll review it and arrange an appropriate replacement or refund.

What if The Magic Twist isn’t for me?

You’re covered by our 30-day money-back guarantee. Contact us within 30 days of delivery and we’ll guide you through the return process.

Can I change or cancel my order?

Contact us as soon as possible. We’ll do our best to make the change before your order is processed, although we can’t guarantee changes once fulfilment has started.

Still need help?

Send us a message through our Contact Us page or email support. We’ll usually reply within 24 hours.